Reviews & Feedback
Why Residents Love
Coles Crossing
There’s a reason that our residents are so happy – because we care. From our Executive Team to our on-site teams, resident satisfaction is our focus. We know caring is more than a warm smile or cookies in the office; it’s fixing things when they break and replacing them when we can’t; it’s being honest and doing what we say we’re going to do; it’s being consistent and having fun every day; it’s getting to know you and making your living experience the best it can be.
“Very nice area”
– Cesar Salazar
04 11, 2026

“I’ve lived here for about a year and a half, and my experience has been excellent. The front office staff is outstanding—especially Deja and Barbara, who are always helpful and welcoming. The maintenance team communicates clearly when entering and leaving my home, and they’re consistently prompt in completing service requests. Overall, I’ve been extremely impressed with my experience living here.”
– Derrick Kent
04 06, 2026

“Best maintenence team ever!! Nick is always prompt and on time and does a quick and efficient job every time!”
– Tashawna Archer
03 03, 2026

“Responds great when it comes to maintenance issues. Works fast”
– Kendra Gaunichaux
02 27, 2026

“It is the best apartment complex to stay in and the neighbors are very friendly”
– Morgan Malveaux
02 27, 2026

“Great place to live and the staff is really helpful. They make sure any problem that may arise is taken care of quickly.”
– Patrick Corken
02 27, 2026

“Nick was very cordial and polite and did a nice quick job.”
– Sam Holley III
01 19, 2026

“Nick was awesome. resolved our issue quickly, thanks a lot”
– adam ken
01 12, 2026

“Maintenance team is great, professional, responsive and always ready to help. Especially I would recommend Nick, he can fix anything, anytime, and also Hugo.”
– Veronika Sokolova
01 10, 2026

“Mykola did a great job on upgrading shower. Thanks for the timely response.”
– Elouise D Wray
01 09, 2026

“Fantastic job as always. Maintenance is swift and done professionally. A very friendly bunch as well, especially Nick”
– Samuel Koramoah
12 10, 2025

“Nick is a great human being, everytime I’ve needed help, he was right there
I appreciate all he has done!”
– Cathy Langston
12 10, 2025

“Nicks always at our place and gets in and out and does his job efficiently i was locked out once and was told i would have to wait awhile but within 5 minutes he came running up the stairs to let me in. super genuine guy.”
– Nicholas Rinehart
12 09, 2025

“Hugo, the maintenance man, has been a tremendous help to us. He is very timely, efficient, and knowledgeable. We always know the problem will be solved when he shows up!”
– Cole & Ann Fitzgerald
12 08, 2025

“Hugo is so helpful everytime we need help replacing for fixing something! He has such a respectful and kind demeanor! Thank you Hugo!”
– Riley Smith
12 08, 2025

“Nick did a great job with my maintenance request and came to handle it in a timely manner”
– Austin Yoder
12 08, 2025

“Mykola Fitkaliuk was extremly professional and assisted me in everything I needed. Very thankful for his help and assistance through my unexpected issues and amazing attitude about it. Thank you”
– Aleyda Castillo
12 04, 2025

“I lived here for almost two years, and I have no complaints. Deja and Audrey are great, always helpful and attentive with a smile. The manager, Barbara, is fantastic as well. The community is friendly, I made many friends there. The maintenance guys are incredibly helpful as well. I highly recommend this complex to anyone.”
– Ray Ray Hall
12 01, 2025

“audrey was amazing and super helpful with our move in. i recommend her 10/10”
– Jessica Zachary
11 26, 2025

“Had a great experience living at this complex. When we first moved in, Deja helped us with our lease agreement and I cant express more how helpful she was and has been throughout our stay. Anytime she you speak with her she’s calm and always willing to help.”
– Vanessa Dorn
11 21, 2025
